What to include
For help with London Art Alert or any of its features, please email us at support@londonartalert.com.
If your message is about event moderation, Add Event credits, Art Points, Bump, Highlight, payments, subscriptions, or account access, include your account email and event title (if applicable) to speed up support.
Support topics
Submission status and moderation questions, event listing updates, Add Event delivery issues, Art Points balance checks, Bump and Highlight support, account access and profile updates, voucher support, and payment troubleshooting.
Response times
We aim to reply within 5 working days. During high-volume periods, response times can be longer. Please avoid duplicate emails for the same request to keep queue handling efficient.
Email our team